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We find the source of the problem, check whether there is a real security threat and run the process of remediation, re-review and restoring your website's reputation.
Security systems, internet providers, browsers and reputation databases sometimes block a legitimate website because of a real compromise, a suspicious resource, an old threat, a DNS/SSL problem or an incorrect security classification.
Our job is to establish the exact cause first, instead of making blind changes on the server.
Every layer where a block can originate — from your website's files to the visitor's network.
Website files, malicious code, injected JavaScript, redirects, backdoors and suspicious changes.
WordPress core, plugins, themes, uploads, admin accounts and critical configuration.
Certificate chain, hostname, expiry, HTTPS configuration, mixed content and SSL compatibility.
DNS records, DNSSEC, nameservers, CDN/proxy configuration and incorrect routing.
Whether the domain is flagged or blocked by security/reputation systems.
Permissions, exposed files, directory listing, .git exposure, logs and server hardening.
Diagnostics when the site works for some users but is blocked on other networks or providers.
Establishing whether a security block is a real threat or a misclassification.
We reproduce the problem and pinpoint exactly where the block happens.
We check the website, server, SSL, DNS and reputation signals.
If there is a compromise, we remove it and close the security gaps.
We prepare technical evidence and run the re-review process to remove incorrect or outdated security blocks.
We confirm access is back to normal from different networks, DNS resolvers and devices.
Recognise one of these messages or situations? It's a good starting point for diagnosis.
If A1 Macedonia users see a message that your website is blocked by A1 NetProtect, while the site works normally on Wi-Fi or with another provider, the block is most likely happening at the level of a network security filter — not on your server.
We check whether there is a real threat, remove it if there is one, prepare technical evidence and run the re-review request. We apply the same approach to blocks by other providers and network filters.
DC Creative Solutions is not affiliated with A1 Macedonia. A1 and NetProtect are trademarks of their respective owners. The final unblocking decision rests with the provider or filter operator.
For WordPress and WooCommerce websites we run additional checks on core integrity, plugins, themes, uploads, admin accounts, database configuration, scheduled tasks, permissions and exposed files.
For e-commerce it is especially important to fix the problem fast, because a security warning or network block directly affects sales and customer trust.
A website can be technically sound and still remain blocked because of an outdated or incorrect security classification.
In that case we prepare technical evidence, identify the exact blocking point and run the re-review process with the relevant security or network provider.
If your question isn't here, just ask us directly — we reply fast.
Send us the domain and a short description or a screenshot of the error. We'll start with diagnosis to determine whether the problem is in the website, the server, the SSL/DNS configuration or an external security filter.
We'll contact you as soon as possible to start the diagnosis.
Dimitar Cavkuloski · AI assistant